Customer Alliance is an independent assessment service for companies that helps them gain authentic customer feedback. This is expressed in the review certificate and creates trust between the companies and you - the customer.
Our questionnaire will be sent to all customers. Therefore, every single rating you can see here is given by a real customer without the possibility to manipulate it. Only customers who have actually interacted with the company can leave feedback.
The Customer Satisfaction Index provides you with an average score based on all customer ratings. It shows you how satisfied your customers are with a company. 100% is the maximum number of points that can be achieved.
You book via our website and benefit from our lowest rate at that time including free admission to the Mozart Cinema
If you find a cheaper price on another website* within 12 hours of making the booking (email confirmation exit time counts), send us the link and you will get the same price and receive a bottle of prosecco or something non-alcoholic of your choice in your room as compensation.
*same period, same cancellation conditions, room category, voucher platforms are strictly excluded!
Attention: Price comparisons are only accepted within 12 hours after the booking has been made, as we constantly adjust our prices depending on the workload.
