Initiative „Sichere Gastfreundschaft“ - Hygienemaßnahmen und Regeln

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Safe hospitality

Our hygiene measures and rules of conduct in terms of the Corona Pandemic

By participating in the “Safe Hospitality“ initiative of the Austrian Federal Economic Chamber, we are committed to adhering to safety and hygiene measures and to enabling our employees to regularly and voluntarily participate in testing for the Covid 19 virus.

CORONA – Hygiene measures and rules of conduct

Safe Hospitality Initiative

FFP2 masks are mandatory in all public areas.

Please keep at least 1m distance to other persons outside your own group of visitors.

Please wash and disinfect your hands several times a day!

Please cough and sneeze into the crook of your arm or into a handkerchief.

Please avoid shaking hands with your counterpart.

Avoid touching the face with uncleaned hands.

Please pay contactless with card if possible!

Please follow the instructions of our staff.


A warm “Grüß Gott“ in the Altstadthotel Kasererbraeu

Safe arrival for a safe vacation!

Due to the Covid-19 situation, we ask you to consider these points when checking in. To ensure you a safe stay, we have thought of a clear and safe concept. Every guest must show a test, vaccination or recovery certificate at check in.

Check In – Check Out.
To avoid any unnecessary risk we would ask you to consider the following points.

  • Arrival
    • We ask you to avoid large crowds and to keep 1m distance to people of other travel groups.
    • In case of a short wait at the reception, we ask you to be patient for a short time in the waiting areas marked by us.
    • To prevent waiting times, we would ask you to submit all the necessary registration data in advance to us. So that we can already prepare everything for you.

We try to make the check in process as short as possible..

Valid tests are:

    • Negative PCR- test (validity: 3 days)
    • Negative antigen test from test lane, pharmacy, etc.
      (Validity: 2 days)
    • Antigentests for self-application (digital), in an official data processing system is recorded.
      (Validity: 1 day)
    • On-site self-testing will also allow access. However, this test is valid only for this one visit and only in the premises.
  • For children, school tests will also apply as an entry test. *

Quite according to validity, this must then be renewed, depending on the length of stay.

Vaccination can be proven by vaccination passport, vaccination card or printout (Valid from 21 days after the first vaccination). Recovery: certificate of segregation, antibody test, etc.

Evidence of neutralizing antibodies continues to count for three months from the date of testing. The test for neutralizing antibodies (or a corresponding correlate) is performed by a human medical laboratory that meets the quality criteria for this specified by the Austrian Medical Association.

  • Payment
    • You are welcome to pay your bill by bank transfer (5 days before arrival) or by credit card.
    • Please let us know in advance if you need a specific billing address.
    • We can also send you the invoice by mail.
  • Breakfast
    • Please keep at least 2 m distance from other people outside your own group of visitors.
    • Please reserve the time for your breakfast at the reception desk.
    • Max. 2 people at the buffet.

Our breakfast is available to you, from

  • Monday to Friday from 07:00 to 10:00 and
  • on Saturday, Sunday as well as holiday from 07:00-11:00,

on the mezzanine floor. In addition, we have, for you, set up a breakfast room in the Café Secession, so that we ensure enough distance between the guests.

We ask for your understanding that due to the current situation, a registration is necessary on the respective day before. On request we offer, for an extra charge of 5€, also room breakfast.

If you have chosen a rate excluding breakfast, this can be booked on site for € 15,00 per person per day.

Please always put on your FFP2 mask in public rooms! Only at the breakfast table and in the room the mask can be removed.

  • Room cleaning
      • To counteract the spread of the Corona virus, your room will not be cleaned during your stay;
      • We do this to prevent possible transmission from one room to another.
      • If you would like your room to be cleaned anyway, please announce this at the reception in the morning – we will of course clean if requested!
      • Please always take the room key with you when you leave the hotel. This locks the main entrance door!

We are happy to personally answer your questions and suggestions daily from 07:00 to 19:00 (Friday and Saturday until 21:00) (dial 91 via your room phone).

Enjoy your stay in Salzburg!


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Important note

Currently we can not accept reservations

Dear guests, dear visitors! Unfortunately, due to technical difficulties, we are currently unable to accept online reservations. Please also note that there may be longer waiting times for check-in and check-out. We apologize for the inconvenience and thank you in advance for your understanding!