What is the Customer Alliance Certificate?
Customer Alliance is an independent assessment service for companies
Customer Alliance is an independent assessment service for companies that helps them gain authentic customer feedback. This is expressed in the review certificate and creates trust between the companies and you - the customer.
How does the evaluation process work?
Our questionnaire will be sent to all customers. Therefore, every single rating you can see here is given by a real customer without the possibility to manipulate it. Only customers who have actually interacted with the company can leave feedback.
What is the Customer Satisfaction Index?
The Customer Satisfaction Index provides you with an average score based on all customer ratings. It shows you how satisfied your customers are with a company. 100% is the maximum number of points that can be achieved.